Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals
Experience
Interdefine Solutions Ltd
Oct 2022 – Mar 2024
Calgary, AB
Senior Manager, PMO
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
• Implemented and developed operational standards, policies and procedures.
• Consolidated vendors and renegotiated contracts to optimize costs.
• effective communication and collaboration across teams and departments
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Managed senior-level personnel working in marketing and sales capacities.
• Developed detailed plans based on broad guidance and direction.
• Launched quality assurance practices for each phase of development
