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Neil Ian Uy

Executive Virtual Support Specialist

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Intro
Bais City, Philippines
Studied Computer Studies at Silliman University
Joined March 11, 2024

Skills

Languages

English
-
Fluent
Experience
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Bay Commercial Investments.
Oct 2023 – Feb 2024
San Francisco, CALIFORNIA (remote)
Sales Development Specialist
● Conducted outbound cold calls to potential clients, achieving a 20% increase in lead conversions. ● Maintained detailed records of lead interactions in the CRM system, ensuring accuracy and accessibility. ● Collaborated with the sales team to develop targeted strategies for lead qualification. ● Demonstrated effective communication and problem-solving skills in handling client inquiries and concerns.
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Cognizant Inc.
Aug 2023 – Oct 2023
Taguig City, National Capital Region, PHILIPPINES (remote)
Process Executive
● Utilized point-of-sale (POS) systems proficiently to input orders, process payments, and generate reports for management analysis. ● Demonstrated strong multi-tasking abilities by managing a high volume of incoming orders ● Collaborated with management to streamline processes, resulting in improved order accuracy and efficiency. ● Demonstrate an in-depth knowledge of the product.
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Qualfon Inc.
Oct 2021 – Aug 2023
Dumaguete City, CENTRAL VISAYAS (onsite)
Technical Support Manager
● Extensive knowledge of various mobile operating systems, including iOS and Android. ● Handled billing inquiries, resolving discrepancies, and providing clear explanations to clients. ● Maintained meticulous records of client interactions. ● Adept at conducting thorough hardware and software tests to identify issues.
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CFC ANCOP Global Foundation, Inc.
May 2019 – Oct 2021
Manila, National Capital Region, Philippines (remote)
Executive Assistant
● Manage and prioritize calendar, scheduling appointments and coordinating meetings. ● Arrange domestic and international travel, including flights, accommodations, and itineraries. ● Coordinate and organize company events, conferences, and team-building activities. ● Prepare and edit correspondence, reports, and presentations.
Education
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Silliman University
Jun 2018 – Mar 2021
Bachelor of Science in computer science, Computer Studies
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