Neteisha Wallace

- Customer Support, Retention, Appointment Setting, Identifying Leads, Lead Generation

Message

Intro

Spanish Town, Jamaica

Studied at University of the West Indies

Studied at Mona School of Business, UWI

Airlines/Aviation

Joined September 7, 2022

Skills

Languages

English

Native or Bilingual

About

I'm a confident individual who has proven my ability to enhance operational efficiency, customer experience, and, ultimately, the profitability of businesses over the years. I have gained a few years of experience in customer service at Sandals Resorts and Sutherland Global Ltd and in the software operation area at Turbopay limited. I have the qualities of a hands-on individual that can build a positive connection with my team. I have excellent verbal and written communication skills, time management, and computer applications. I'd appreciate the opportunity to work for your organization. I'm interested in business and am confident I have a natural aptitude. I am willing to work hard and honestly and develop any skills the position demands. I will be happy to attend an interview at any time convenient to you.

Experience

Consoft TurboPay Payroll Ltd

Sep 2018 – Nov 2021

Jamaica

Identifying Leads, Lead Generation, Appointment Setting

Initial responsibilities: preparing correspondence, Accounts (Payroll, Invoice, and receivables), stock checks, and filing. - Achieving monthly quota - Reporting successes and providing comments so we can keep enhancing the client experience. - Outstanding data entry skills; careful attention to every detail to achieve a successful, well-qualified sale and satisfied customers. - Schedule consultations between sales staff and prospective clients, ensuring that meetings are booked for the sales team.

Education

University of the West Indies

Jan 2016 – May 2020

Management Studies

Mona School of Business, UWI

Apr 2015 – Nov 2015

Project Management