Niche' Bucksam

Customer Service Supervisor, Talent Attraction & Branding Specialist, Customer Service Trainer.

Message

Intro

Negril, Jamaica

Talent Attraction and Branding Specialist at BroadPath LLC

Consumer Services

Joined December 30, 2022

Skills

Languages

English

Native or Bilingual

About

Full of grit, innovative, dynamic and focused are just a few words that describe me and my work ethic by extension. Let's connect!

Experience

BroadPath LLC

Aug 2021 – Present

Remote

Talent Attraction and Branding Specialist

My role includes designing and implementing a comprehensive employer branding strategy, developing campaigns and initiatives to help attract and retain diverse talent. I am responsible for tracking our impact through various KPIs and highlighting it for use as a marketing tool. In addition, I am responsible for sourcing, attracting, and assisting with interviewing prospective employees to find the perfect match for a company's long-term goals.

Conduent Inc

Oct 2015 – Aug 2021

Montego Bay, JA

Customer Service Supervisor

A seasoned Customer Service professional with 5+ years of experience, I have managed to impact all areas of business such as interviewing and hiring of new employees, liaising with clients in order to bridge any training gaps, collaborates with Quality Assurance and Work Force to meet clients needs and achieve service goals. A certified trainer, who have contributed to Learning and Development by training 200+ employees. Responsible for monitoring and giving feedback about newly hired trainers. Wears the sleeve of Creative Director for Employee Recognition and Engagement.