Customer Experience Specialist | 10+ Years in Service Excellence | Driving Satisfaction, Efficiency & Trust Through Empathy and Innovation
Experience
Daxko
Jun 2024 – Present
Birmingham AL (Remote)
Customer Care Advocate
• Delivers professional, confident, and empathetic service during each customer interaction
• Accurately documents and manages support cases, meeting call and case handling goals
• Participates in ongoing training to remain proficient with product updates and client needs
