I'm a native English speaker, currently learning Polish for my second language. I'm a quick learner, and can adapt to changes fast. I have great communication skills, a strong work ethic, and what I believe is the most important: I care. I care about doing a good job not only for the company, but for the customers/clients that come into contact with me either via e-mail, chat, phone, or in person. I have over 10 years of experience in customer service, and am ready to expand into other industries with the knowledge I've gained over the years.
Experience
Copper Canyon Warehouse
Nov 2019 – Sep 2022
New Haven, IN, USA
Assistant Manager
I assisted in managing the warehouse for our retail stores, established relationships with our vendors, established relationships with customers even going as far as to help in some store locations when short staffed during the Covid-19 outbreak.
Walmart
Feb 2015 – Nov 2019
Auburn, IN, USA
Stocker/Mod Lead Team Member/ Asset Protection
As a Stocker, I stocked items on the shelves and helped customers find whatever they were looking for. As a Mod Lead Team Member I was responsible for a team of 5 people to coordinate changes on the sales floor, moving out old low selling items to bring in new items, setting up displays for holiday sales, and remodeling floor plans if needed. In Asset Protection, I watched over the store to prevent theft and fraud, checking cameras, walking the floor, checking customer transactions, acting as a sort of bodyguard during customer disputes, and cooperating with authorities when people were caught committing either theft or fraud.
