Nicole Horowitz, A+ Professional Digital Content Writer & Strategist - Web Pages, Blog Articles & Instructional Content

About

An innovative out-of-the-box thinker with 12+ years of success (and occasional failure) in project management and supervision, content development, data analytics, copywriting, instructional design, video editing, e-learning, online training facilitation, and eCommerce management.

Experience

Quicksilver Writing Service

Apr 2022 – Present

ONLINE REMOTE

Content Writer

Quicksilver Writing Service provides high-quality web content writing services, technical writing, instructional content, and video scripting services.

Writer Access

Feb 2022 – Present

ONLINE REMOTE

Content Writer

 Research a wide variety of topics to provide engaging and insightful written content to marketing agencies, small and large businesses in the sales and marketing, health and wellness, education, and finance industries.  Create lead magnets, social media ads, blog articles, calls to action, Amazon product descriptions, as per copy brief and style guides

AVANCE, Inc.

Oct 2021 – Feb 2022

ONLINE REMOTE

Data Coordinator

 Cut time from invoicing to payment receipt by 10 - 15 days by providing detailed, accurate reporting of deliverables reducing the need for follow-up questions from funding sources  Managed HubSpot database. Prepared and presented weekly and monthly reporting to internal and external stakeholders  Researched public data to compile a list of over 4000 qualified leads contact information for outreach efforts. Led data collection across all Quality Child Care Program participants, ensuring accuracy and quality of data  Initiated improvements to data systems and reporting as needed  Facilitated training for site staff on systems, processes, and procedures

AutoGrow

Jun 2021 – Oct 2021

ONLINE REMOTE

Content Writer

 Crafted 1500 - 2500 engaging and insightful words per day for blog articles in the sales and marketing, health and wellness, and education industries  Created lead magnets, social media ads, blog articles, calls to action, Amazon product descriptions, as per copy brief and style guides  Researched subject matter and conducted fact-checking to inform writing for customer blog articles.  Collaborated with editors to ensure maximum quality and accuracy

Dropbox

Mar 2020 – Apr 2021

Austin, Texas

INSTRUCTIONAL CONTENT SPECIALIST (CONTRACT)

 Leveraged Articulate Storyline, Articulate Rise, and PowerPoint to build 40+ product launch and onboarding training modules for global customer services teams and front-line customer service agents  Migrated 30+ onboarding training modules to an updated LMS, simplifying training delivery to vendors and global customer support teams  Converted process maps into instructional articles and resources that outline agent workflows for inclusion in the knowledge base  Transformed informal internal documentation into structured training with videos, goals, and interactive features.  Researched source materials and engaged with subject matter experts (SMEs) to set learning goals for support agents

Study.com

Sep 2019 – Feb 2020

ONLINE REMOTE

COPYWRITER

 Created educational blog articles on exam preparation and topics related to various career paths including real estate, human resources, and administrative careers.

Digital Marketer

Nov 2016 – May 2019

Austin, Texas

INSTRUCTIONAL DESIGNER (CONTRACT)

 Applied instructional design best practices and methodologies to generate over 200 unique assessment items  Interfaced with the product development team to increase the cognitive complexity and quality of existing assessment items

Education

Texas State University

Dec 2012 – Dec 2014

Masters, Adult Education & Workplace Learning

Nicole Horowitz

A+ Professional Digital Content Writer & Strategist - Web Pages, Blog Articles & Instructional Content

Skills