I am an empathic, quick learner and problem solving person with demonstrated experience of working in the customer service industry. My experienced helped me develop knowledge of how to approach people providing an easy and enjoyable experience. I am highly motivated to continue learning and improving my skills.
Experience
Freelance
Aug 2019 – Aug 2021
Personal assistant
Dealing with e-mails and phone calls, managing calendars, organising appointments, often controlling access to the manager/executive, booking and arranging travel, transport and accommodation, submitting content to websites, tracking expenses and managing invoices, subtitling documents and videos, data entry.
Decathlon Colombia SAS
Nov 2017 – Jan 2019
Colombia
Retail sales associate
As a retail sales associate, I had the opportunity to learn about customer service, merchandising, e-commerce assistance, cashier and reception duties.
