I'm an experienced Customer Support Representative for over eight years in the BPO (Financial) industry, trained in Credit Card Fraud(Commercial and Business Banking), Debit Card, and Claims Fraud. I am a diligent, smart worker with a proven work ethic, dedication, and a results-driven attitude. So if you're looking for efficiency and high-quality results, I am your next Customer Support Representative.
I am a fast learner, flexible, and can easily adapt to any management style or workflow. I engaged myself as well in research(booking travels, hotel, and ticket reservations).
I provide top-quality service and performance, with experience and proven skills in these tools:
— Consolidated Claims System(CMM)
— CAT Tool
— Eserve
—CMM
—C3
—Forward Intelligence(FWI)
— Customer Assist(CA)
— Word Processing, and other Office Applications
— Microsoft Excel and Google Sheets
— Scheduling Meetings using Google Calendar, Zoom, Skype, and other communication tools
— Creating presentations using PowerPoint, Basic Graphic Design using Photoshop
I am seeking opportunities to help small business owners, entrepreneurs, or freelancers succeed with their businesses. I'm available to start right away and am excited to work with you!
