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Nik Nurnailisa Nik Ab Rashid

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Intro
Kuala Lumpur, Malaysia
Joined January 25, 2025

Skills

About
Experienced and multilingual CRM-related industries professional with 4 years of experience, highly skilled in managing inquiries across various sectors precisely consisting of retail, BPO services, hotel management, and IT. Currently on a career break to pursue Spanish language studies (B2 level), with a strong commitment to continuous learning and cultural growth.
Experience
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Context
Jun 2024 – Dec 2024
United Kingdom - Remote
Business Partner Relations Support
1. Data Coordination: Monitored data delivery for over 100 partners, ensuring 100% compliance with deadlines and correct format submissions. 2. Process Improvement: Improved communication with partners, reducing submission resolution times by 60%, from 5 days to less than 2 days. 3. Cross-Cultural Communication: Managed relationships with business partners in diverse regions, adapting communication styles to effectively collaborate with teams from Europe, Asia, and the Americas.
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Context World
Jun 2024 – Dec 2024
United Kingdom - Remote
Business Partner Relations Support
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Context
Jun 2024 – Dec 2024
United Kingdom - Remote
Business Partner Relations Support
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