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Nilson Delcid

Customer Service Agent

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Intro
San Pedro Sula, Honduras
Consumer Services
Joined September 7, 2022

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About
I am 24 years old, I got married, I am looking for a job where I can provide all my experience working as a customer service agente, chat, phone calls, emails and Transfer Executive.
Experience
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Superior Sales Services
Jan 2021 – Sep 2022
San Pedro Sula, Honduraa.
Transfer Executive
Transferring customer to a Moving specialist once the customer info where confirmed (Customers From a Moving Company of USA)
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Superior Sales Services
Jan 2020 – Sep 2022
San Pedro Sula, Honduras.
Transfer Executive
I did outbounds calls for a Moving company located on United States, my job was confirming the customers info to be sure everything was correct, once confirmed the info I got transfer them to a Moving Specialist to get prices!
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Startek
Jan 2019 – Nov 2020
Altia Business Park, San Pedro Sula, Honduras.
Customer Service Agent
As a customer service agent my job was getting inbounds calls, Live chats and Emails from Customer of Amazon.com (Online Store from United States) resolving issues about their items, Prices, refunds, etc.
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