I am well versed in handling data, file extensions and handling information in a secure and time efficient manner. I am confident in my abilities to handle programs that require clerical expertise. I am able to construct data models and deploy mathematical functions in order to arrange and organize numbers, words, and documents in a neat and streamlined manner.
I have a good control over my attitudes and behaviours when it comes to work and labour. Often, optimistic and energetic; seldom arrogant and insincere. I will attempt to fulfill my duties to the best of my abilities. Likewise, I am able to resolve conflict of interest with clients, supervisors, and upper management.
Otherwise, I am self motivated and capable of learning from my flaws, and improve my aptitudes based on both negative and positive feedback. I am capable of learning on my own accord and will push myself and test my own abilities in regards to set expectations
I am capable of handling responsabilities and duties within company and employment metrics. Furthermore, I have some knowledge about customer attitude orientations and changin my behaviour in order to drive clients into a towards behaviour.
Fundamental understanding about organization, time management, and logistics. Overall, I am a good fit for this position and will excell at every opportunity I get to supercede myself.
Experience
Amazon Customer Care
May 2022 – Jul 2022
Remote
Customer service agent
Customer service agent helping prevent fraud through chats, emails, tickets, and calls and handle other related queries within each client's account
