My name is Nirmalya Sengupta and I am a highly motivated and experienced customer support professional with a strong track record of providing exceptional service to clients. Throughout my career, I have gained valuable experience in a variety of industries and have developed a diverse skill set that includes effective communication, problem-solving, and time management.
In my previous roles, I have excelled at handling customer inquiries and complaints, and have a talent for finding solutions to even the most complex issues. I am skilled at building strong relationships with clients and am dedicated to ensuring their satisfaction.
I am confident that my skills and experience make me an ideal candidate for a customer support position and I am excited to bring my abilities to your team. Thank you for considering my application. I look forward to the opportunity to speak with you further.
Experience
Vestige Marketing Pvt. Ltd
May 2019 – Present
Howrah
Diamond Director - Direct Marketing Professional
As a direct marketing professional at Vestige, I am responsible for developing and implementing marketing campaigns that target specific consumers or businesses directly. This involves using a variety of tactics such as email marketing, direct mail, and telemarketing to reach potential customers and promote products or services.
In my role, I work closely with the sales and marketing teams to understand the needs of our target audience and develop strategies that effectively reach and engage them. I also track the success of our campaigns using metrics such as conversion rates and ROI, and use this data to continuously improve and optimize our strategies.
With my strong communication skills and ability to think strategically, I am able to effectively reach and engage potential customers, resulting in increased brand awareness and sales. I am passionate about delivering results and am dedicated to continuously improving my skills and staying up-to-date on the latest trends in direct marketing.