Nitesh Shriwas, Business Analysist

About

My name is Nitesh and I am looking for an opportunity. Excellent professional comes with excellent experience in IT industry as a Business Analyst. Skilled in Project Management, Client & Stakeholder Management, Team Leader & Mentoring, Negotiation, Client Relationship Management, Research & Training. Good understanding of consulting business process and team management. Extensive experience in the customer services. 4+ experience in e-commerce industry.

Experience

GlanceSys information Technology PVT. Ltd.

Feb 2020 – Jan 2023

India

Business Analyst

• Requirement gathering and understanding of the Business Objective. • Wireframes and Workflow Diagrams (UFD & DFD). • Knowledge of SDLC, Waterfall, and Agile Methodology. • Microsoft Office and Excel. • Documentation and presentation (BRD, FRD, SRS, USE CASES & USER STORIES).

Iksula Services/ Process: Wayfair PVT. Ltd

Apr 2016 – Mar 2018

Indore

Team Lead

• Training the new team mates on the Manage Product Description tool and Wayfair core tool. • Oversaw the operation, maintenance and storage contents of the Wayfair products. • Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties. • Provided support in the completion of Team Target. • Prepared and coached team members in project and program. • Prepared efficiency reports once per day in order to monitor daily productivity. • Completing team-related paperwork. • Regular interaction with client regarding products and process improvement queries.

Education

Malwa Institute of science and Technology

Sep 2009 – May 2013

Engineering, Electronics and Communication

Nitesh Shriwas

Business Analysist

Skills

Languages