Nokwazi Nomcebo, Sales Development Representative and Administration Clerk

About

A conscientious and Professional Sales Development Representative and an Administration Clerk with 7+ years of experience. I possess a good experience in sales, customer service and proficient in all Microsoft Office Programs. A highly organised and efficient individual, whose through and precise approach has yielded excellent results while also working, with clients to keep the office running smoothly and effectively. I hope to further develop my experience in this exciting new opportunity.

Experience

Mzansi Agriculture

May 2022 – Apr 2023

Mtunzini

Administration Clerk

Answering customer questions, providing information, taking and processing orders and addressing complaints Answering phone calls and calling customers and vendors to follow up on appointments and deliveries Compiling, maintaining and updating company records Managing office inventory and working with vendors to ensure the regular supply of office materials Compiling and maintaining records of office business transactions

Paintcor

Jan 2018 – Apr 2022

Johannesburg

Sales Development Representative

Identified potential customers and generated new business opportunities for the company. Created marketing campaigns, identifying sales opportunities for a defined set of solutions and services. Engaged directly with customers via cold calling, email and social media promoting/positioning solutions. Provided a consultative sales experience by teaching for differentiation and tailoring for resonance. Developed and implemented strategies with account executives, and sales directors, to land into new accounts, and to expand already existing businesses. Leveraged Salesforce to accurately track relative customer data, business insights and record of interaction.

Farris Solutions

Jan 2016 – Dec 2017

Johannesburg

Sales Consultant

Identified opportunities with potential customer accounts. Developed and maintained relationships with new buying accounts. Funnelled feature requests and product ideas into product management. Collaborated with the marketing department to prepare common strategies. Monitored sales numbers and marketing metrics. Calculated business trends, like monthly sales rates. Monitored competition and followed current developments. Ensured sales team is up-to-date with business targets.

Education

MANCOSA

Feb 2022 – Present

Honours in Public Administration , Business Administration and Management

University of Zululand

Feb 2019 – Nov 2021

Bachelor Degree in Development Studies , Business and Community Development

Nokwazi Nomcebo

Sales Development Representative and Administration Clerk

Skills

Languages