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Norman Ryan Lamela

Executive Assistant

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Intro
Bacoor, Philippines
Joined April 3, 2025

Skills

Languages

English
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Fluent
Tagalog
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Fluent
About
I worked with JPMorgan Chase & Co for almost 13 years, starting as a customer service representative, and worked my way to becoming a team leader, a position I held for 9 years. In that tenure, I was able to explore short career stints within the company, specifically in the Learning and Organizational Development and Recruitment spaces. I also have 6 months experience as an executive assistant in Athena, where I supported a CEO of a mental health care tech startup. Even though I am able to work independently, I enjoy collaboration with peers. I enjoy learning new tools and skills, and I have been told that I have the patience of a saint.
Experience
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Athena
Jul 2024 – Mar 2025
Cebu City, Philippines
Executive Assistant
Provided inbox, calendar, and travel management support to a CEO. Arranged meetings, presentations, and minutes. Filing and recording of various documents in the company's source of truth tool. Coordinated with different C-level executives in terms of project implementation.
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JPMorgan Chase & Co
Jun 2011 – Mar 2024
Cebu City, Philippines
Team Leader
Managed the performance of 18 - 20 specialists, making sure they meet KPIs and other standards of performance.