Ntando Pontshi, Office Administrator / Coordinator

Pingo Deliver/ RTT Logistics

May 2023 – Apr 2024

Cape Town

Office Manager/ Coordinator

• To organize and coordinate administration duties and office procedures • Role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving. • Managed office operations while scheduling appointments for department managers. • Improved safety procedures to promote employee well- being and safety and protect company from potential liability. • Reported to senior management on organizational performance and progress toward goals. • Developed and maintained successful relationships with vendors, suppliers and contractors. • Controlled finances to lower costs and keep business operating within budget. • Created, maintained and updated filing systems for paper and electronic documents. • Managed company schedule to coordinate calendar and arrange travel. • Tracked records, filed documents and maintained communication between clients to manage office activities. Documentation and Control Administrative Oversight Travel Coordination Office Administration Clerical Support • Inventoried and ordered office supplies to maintain availability of products. • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch. • Assisting finance manager in drafting company BCP. • Acting as a secretary to HR Manager • In charge of the Checkers Sixty60 driver exit interviews • Sourcing of office inventory and furniture for the JHB Office

Land and Agricultural Development Bank of SA

Jul 2016 – May 2023

East London

Office Administration Assistant

• Support the delivery of a consistently excellent customer experience acting as the first point of client contact within the branch • Responsible for the daily handling and reconciliation of petty cash and financial and general administrative duties to support the Provincial Manager and other staff in accordance with established procedures, guidelines and schedules. • Maintained office supplies inventory by checking stock and ordering new supplies. • Responded to inquiries from callers seeking information. • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation. • Provided clerical support to company employees by copying, faxing, and filing documents. • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. • Restocked supplies and submitted purchase orders to maintain stock levels. • Recorded and tracked operational expenses to identify and eliminate wasteful spending. • Sorted, opened, and routed mail and deliveries to meet business requirements. • Drafted agendas, recorded minutes and generated documents to facilitate meetings. • Offered technical support and troubleshot issues to enhance office productivity.

Africare

Apr 2014 – Jun 2016

East London

Procurement Office Administrator

• Working in collaboration with the Admin/Finance team provide effective and procurement support to Africare South Africa staff • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. • Interacted with customers by phone, email, or in-person to provide information. • Managed and properly accounted for petty cash issued to facilitate general office activities. • Maintained electronic and paper filing systems for easy retrieval of information. • Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors. • Maintained professional demeanor by staying calm when addressing unhappy or angry customers. • Assisted in organizing and overseeing assignments to drive operational excellence. • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Ntando Pontshi

Office Administrator / Coordinator

Skills

Languages