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Ntokozo Singo

Bpo agent , customer service representative

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Intro
Johannesburg, South Africa
Studied Travel and Tourism at Government High School
Writing & Editing
Joined January 31, 2025

Skills

Languages

English
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Fluent
About
I am a highly motivated and results-driven young lady who is eager to learn , grow, very much goal driven and thriving for success with 4years of customer service experience and 1year reception skills
Experience
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Merchants Doordash
Jan 2024 – Dec 2024
Johannesburg
Customer service
Assist dashers with day to day challenges Make it easy for customers and dashers
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Hollard Insurance
Feb 2019 – Apr 2020
Customer service
To identify the customer’s sales and service needs and then match these needs with an appropriate response in an efficient and quality focused manner practicing the customer engagement principles To build Hollards brand by actively promoting their services and products to meet customers needs Duties - Admin - Telesales of various insurances services - Capture and completion of sales Reason for Leaving: Seek better opportunities outside sales environment
Education
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Government High School
Jan 2018 – Dec 2018
Matric , Travel and Tourism