I am a customer service representative with 4 years of experience, I have a wide knowledge of CRM platforms such as Zendesk, and Hubspot.
Experience
Havilah Global Travels
Feb 2022 – Present
Abuja, Federal Capital Territory, NGA
Administrative Assistant/Ticketer
Answering and directing calls, and organizing appointments.
Responding to client inquiries via email and phone.
Preparation of reports and presentations.
Making travel arrangements, booking reservations, and processing
refunds on tickets.
Utilizing the Amadeus platform for flight reservations and visa
applications.
Processing of Visa Applications e.g UK, USA, France, Colombia and
South Korea
Issuance of Travel Insurance