Oghenekome Ogbe, Dedicated Virtual Assistant & Customer Service Professional | Offering Administrative Support & Efficient Solutions

About

Detail-oriented and motivated professional with experience in administrative support and customer service. Currently pursuing training to become a Virtual Assistant. Passionate about providing excellent service and contributing to organizational success. Seeking opportunities in administrative and customer service roles where I can apply my skills and continue to grow professionally.

Experience

Catalyst Prime Ltd

Oct 2024 – Present

Remote

Brand Representative

- Spearhead digital brand representation, building relationships with global clients to enhance brand loyalty. - Leverage social media and digital platforms to promote services, achieving a 20% increase in engagement. - Coordinate with cross-functional teams to align brand strategies and ensure consistent messaging.

Sanlam Nigeria

May 2023 – May 2024

Nigeria

Financial Advisor

- Delivered personalized financial plans, achieving a 90% client satisfaction rate. - Managed a portfolio of over 100 clients, ensuring timely communication and service delivery. - Developed engaging presentations that increased client understanding and interest in financial products. - Identified and secured new business opportunities through strategic networking and referrals.

University of Calabar

Oct 2021 – Oct 2022

Nigeria

Human Resources and Administrative Support

- Coordinated recruitment activities, including conducting interviews and managing applicant records, resulting in streamlined hiring processes. - Improved payroll and benefits administration accuracy, reducing errors by 15%. - Maintained detailed employee records and provided actionable insights from exit interviews to enhance workplace operations. - Supported compliance with labor regulations through meticulous record-keeping and reporting.

Education

Michael and Cecilia Ibru University

Oct 2017 – Aug 2021

Bachelor of Science (B.Sc), Economics

Oghenekome Ogbe

Dedicated Virtual Assistant & Customer Service Professional | Offering Administrative Support & Efficient Solutions

Skills

Languages