Okori Rogers Ivan, Sales associate

About

Driven and ambitious sales associate with 3 years of retail experience and an academic background in business administration. Thrives working towards challenging sales targets in fast-paced environments and trusted to step into a management role to cover staff absence. Reliable, professional, and passionate about delivering outstanding service for every customer.

Experience

2020Dubai expo official stores) TVG global events experts | Sales Associate

Jan 2020 – May 2022

Dubai

Sales associate

Work collaboratively with other team members to meet 100% and exceed 43% of group sales targets in 2020 and 2021 Assist the management team in training four new hires to improve their knowledge of sales techniques and the company’s product range Create quick rapport with customers and assess their needs to help them pick the best product for their requirements, receiving a 99.5% satisfaction rating last year Participate in stock-taking activities and reorder items when required

Brand For Less Dubai

Jan 2018 – Jan 2019

Dubai

sales associate

Used ICT skills to order products for customers and facilitate deliveries and returns Answered customers’ questions face-to-face, over the telephone, and via email and explained features and benefits of a wide product range Maintained a tidy and appealing store environment and reported potential hazards to the management team Processed payments and returns using the till system following the company’s cash handling protocols

Education

Makerere University Business School

Feb 2013 – Jun 2016

Bachelor's degree , Business Administration and management