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Olalekan Abiola

Communication Specialist- Customer Service Representative/CRM/Marketing/Public Relations and Advertising/Content Creation

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Intro
Lagos, Nigeria
Communication Strategist- Intern at Nestle Nigeria Plc
Marketing & Advertising
Joined February 24, 2023

Skills

Languages

English
-
Fluent
About
I am a communication specialist who holds MSc and BSc degrees in mass communication and media technology. I have over 3 years worth of work experience, using communication as a tool to achieving organizational goals. I Put all efforts in ensuring the realization of organizational business goals and also ensuring that duties, responsibilities and task that comes my path are achievable in the best way, with minimal economic and social cost without compromising efficiency.
Experience
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Nestle Nigeria Plc
Sep 2022 – Present
Nigeria
Communication Strategist- Intern
Collaborate with management to develop and implement effective communication strategies. Write, edit, and distribute contents, including publications, press releases, annual reports, speeches, and other marketing material that communicates the organization's activities, products and/or services. Establish and maintain effective relationships with stakeholders which includes journalists, and other media personnel. Manage records of media coverage and collate analytics. Create communication strategies. Use Media technologies including designing and publishing softwares to create contents.
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Eazeebi Nigeria Ltd
Aug 2019 – Apr 2022
Nigeria
Customer service Representative
Customer Relationship Management Persuasion of customers about products, clearing doubts and help foster positive decision-making. • Resolve complaint, answering customer questions about company, products or services. • Taking orders, and processing payments • Selling product and services
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Association of Advertising Agencies of Nigeria
May 2018 – Aug 2019
Nigeria
Assistant Corporate affairs Officer
• Writing of press releases • Conducting research and developing strategies for sales, marketing and customer service functions and how they affect, overlap and intertwine with the company’s services. • Establishing, building, and sustaining relationships with the company’s publics. • Content building, and management of organization’s social media Activities