Proven Professional with 13 plus years of overall IT & Telecoms experience. I have built skills and experience in a wide range
of technologies and adopted my style to various cultures. I have a very strong technical background with creative problem
solving skills and I am energetic, self-motivated, reliable and resilient. Ability to manage multiple large-scale projects,
Solutions Architecture, large teams of direct reports or cross functional teams with maturity and professionalism. Successfully
completed numerous IT projects including Enterprise Applications implementations, Automations & Systems/Process
Improvements modernizations and migration projects; the development and implementation of n-tiered enterprise wide
application development projects; Enterprise Applications re-engineering, Solutions Upgrade and Management, IT
infrastructure projects. Other implementations includes ERP, CRM, SaaS applications, network migrations and online
advertising systems. Proven track record of hands-on management and getting into the weeds to understand complex
projects from the bottom up.
Experience
ipNX
Feb 2022 – Present
Lagos, Nigeria
Head, Information Technology / IT Applications Manager
Team Management, Mentoring & Leadership
Integrations, Upgrades, redesign of Corporate applications
Managing the performance and data quality of all systems.
Ensuring data security as it applies to all applications
Setting, articulating and overseeing achievement of ipNX IT goals and objectives in the IT domain.
Engaging in standard Incident, Problem, Change and Risk Management of the IT applications in this domain.
Ensuring there are robust procedures and processes
Infrastructural Monitoring / Real-time Alert Management.
Leading the automation of extant manual operational processes and Products/Process Re-engineering.
Identifying and supporting implementation of innovative technologies
Managing application configuration and upgrades, and problem analysis and resolution for complex application
problems.
Design of new projects and upgrade of existing projects to meet enterprise business needs.
Projects Management
Solutions Analysis, Business Technical Support Blue Prints Design & Implementation
Solutions Architecture and Design.
Systems Administration, Servers Configuration, Management & Support
BSS & OSS Design, Implementation, Maintenance and Support
Business Reporting and Analysis
Airtel Networks
Apr 2021 – Jan 2022
Lagos, Nigeria
Lead Service Management / Applications
Provide leadership and Ensuring the stability and availability of all in-house applications
Incident Management, Applications Support and Proactive issues resolution.
Identifying and supporting implementation of innovative technologies applicable to the Airtel domain.
Managing application configuration and upgrades, and problem analysis and resolution for complex application
problems.
Design of new projects and upgrade of existing projects to meet enterprise business needs.
Projects Management, Team Management, Mentoring & Leadership
Proactive monitoring of all applications in the Airtel domain.
Managing the performance and data quality of all applications in Airtel domain.
Revenue assurance reconciliations.
Ensuring data security as it applies to all applications
Setting, articulating and overseeing achievement of Airtel Nigeria IT goals and objectives on relevant IT Applications.
Engaging in standard Incident, Problem, Change and Risk Management of the IT applications in this domain.
Infrastructural Monitoring / Real-time Alert Management.
Process Design, Business Technical Support Blue Prints Design & Implementation
Globacom Limited
Feb 2019 – Mar 2021
Lagos, Nigeria
Technical Lead Enterprise Applications / Solutions Analyst
Corporate Applications Design, Development, Deployment, Support & Management.
Team Management, Mentoring & Leadership
Integrations, Upgrades, redesign of Corporate applications
Systems, Applications and Services design, deployment and support.
Base STATIONS (BTS) Applications and Services
Business Support Systems(BSS)-Automation
Infrastructural Monitoring / Real-time Alert System
LIVE Server/Services Management.
Business Technical Support Blue Prints Design & Implementation
Process Design, Deployment and Implementation
Solutions Analysis, Automations and Products Re-engineering
Security Upgrades, Loopholes management as well as prevention of all security breaches through applications usage.
Manage Mediation Applications (Mainly Mediation Zone™, Process Automation, GUI for ease of management).
Flow Design, Analysis and Implementation
Maintaining constant business process workflow by making sure Operating Supporting System (OSS) Infrastructure
Production Servers such as: Rating Server, Billing Server, Mediation Servers, and Application Web Servers are fully
up and functional at all times via. Event Management ITIL v3 Service Operations.
Liaison with other Business Units to ensure business process flows and continuity to guide against profit loss.
Management of Globacom’s Mediation Processes, Shell Scripting, Analysis, Technical Support and Flow Designs on
Mediation Zone Application and Allied Apps.
Corporate Applications Design, Development, Deployment, Support & Management, an activity carried out with team
members instituted by the head of Information System Arm of the Business.
Ensuring 100% Uptime and provision of technical support to ensure Upstream and downstream flows are always
running 24/7 without any itch.
Education
National Institute of Business Management, India
Feb 2018 – Nov 2019
Master of Business Administration, MBA - Information Technology