Aspiring junior data analyst with a solid foundation in analytical thinking and problem-solving, backed by a degree in Electrical/Electronics Engineering. Proficient in Excel, SQL, and Python, and continuously expanding my skills through online courses and personal projects. Passionate about transforming data into actionable insights and eager to contribute to a dynamic team.
Experience
ATC Nigeria
Nov 2022 – Present
Lagos
LIB NOC Operator
Managing the end-to-end surveillance of ATC Nigeria's passive network infrastructure through a Remote Monitoring System. Effectively escalating identified incidents promptly and employing a callout handling process to meet agreed-upon Key Performance Indicators (KPIs) for infrastructure service availability and addressing all incoming customer calls and emails promptly and professionally.
