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Oluwaseun osuntoyinbo

Virtual assistant Customer support/service specialist, Administrative task and Data entry.

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Intro
Lagos, Nigeria
Customer service representative at Access Bank PLC
Studied Accounting at University of Lagos
Consumer Services
Joined November 19, 2024

Skills

Languages

English
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Intermediate
About
Hellođź‘‹ I'am Oluwaseun and welcome to my profile. I am a versatile Virtual assistant and customer support specialist dedicated to streamline your operations and enhancing productivity, leveraging 12 years experience in providing comprehensive support to busy professionals, entrepreneurs, and businesses. My skills goes beyond the technical. I'm proficient in ; 1. Administrative Support: Calendar Management, email correspondence, data entry and document preparation. 2. Communication Management: Handling phone calls, drafting professional emails, managing correspondence. 3. Project Coordination: Assisting with project planning, task delegation and progress tracking. 4. Research and Analysis: Conducting Market research, Competitor analysis and data collection. 5. Social Media Management: Content scheduling, performance analysis. 6. Customer Support: Providing prompt and courteous assistant to clients and customers. 7. Travel Arrangements: Booking Flights, accommodation and transportation arrangements. What set me apart? -Resourcefulness and Adaptability -Managing-up -Confidentiality -Reliability -Exceptional Communication. I'm actively seeking connection within tech and customer service realm. If you are looking for insights on delivering exceptional customer service, let's connect and explore synergies.
Experience
User avatar
Access Bank PLC
Apr 2012 – Present
Lagos Nigeria
Customer service representative
Hellođź‘‹ I'am Oluwaseun and welcome to my profile. I am a versatile Virtual assistant and customer support specialist dedicated to streamline your operations and enhancing productivity, leveraging 12 years experience in providing comprehensive support to busy professionals, entrepreneurs, and businesses. My skills goes beyond the technical. I'm proficient in ; 1. Administrative Support: Calendar Management, email correspondence, data entry and document preparation. 2. Communication Management: Handling phone calls, drafting professional emails, managing correspondence. 3. Project Coordination: Assisting with project planning, task delegation and progress tracking. 4. Research and Analysis: Conducting Market research, Competitor analysis and data collection. 5. Social Media Management: Content scheduling, performance analysis. 6. Customer Support: Providing prompt and courteous assistant to clients and customers. 7. Travel Arrangements: Booking Flights, accommodation and transportation arrangements. What set me apart? -Resourcefulness and Adaptability -Managing-up -Confidentiality -Reliability -Exceptional Communication. I'm actively seeking connection within tech and customer service realm. If you are looking for insights on delivering exceptional customer service, let's connect and explore synergies.
Education
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University of Lagos
Nov 2011 – Jan 2016
Bsc in accounting, Accounting