Omar Aghrabi

Customer Service Specialist

Message

Intro

Rabat, Morocco

Studied English Literature at University of Moulay Ismail

Studied Modern Art at Bno Romi High School

Telecommunications

upwork.com/freelancers/~01865661fc2c92f0e3

Joined September 3, 2022

Skills

Languages

Arabic

Native or Bilingual

About

I am an experienced Customer Service Specialist with a demonstrated history of working in the field. Skilled in Online Support, Customer Satisfaction, Email, Multitasking, and Zendesk. Substantial customer success and support professional with some universal courses focused on English Language and Literature from the University of Moulay Smail, Faculty of Arts and humanities. In addition, I was a Salesman for 3 years, and a Language partner for 1 year as well.

Experience

iHerb

Mar 2020 – Jul 2020

California

Customer Service Specialist

Work directly with customers via e-mail, phone, chat, and social media.

Chama Inox

Aug 2015 – Oct 2018

Meknes

Salesman

Selling Stainless tubes and accessories

Education

University of Moulay Ismail

Jul 2014 – Jul 2016

Some Universal Courses, English Literature

Bno Romi High School

Jul 2013 – Jul 2014

Baccalaureate, Modern Art