Iam a passionate debts recovery officer as well as customer service representative with 5 years working experience in banking & finance industry.
Experience
TRANSSNET
Jan 2018 – Present
Nigeria
Debts recovery officer
Manage debts customers to recover loans by contacting them by calling, messaging and make use of social media .
Listen and plan for customers to payoff debts.
Solve complaints and issues of conflict .
Documents and reports all assigned customers .