I am a business administration expert with up to 10 years experience in different sectors. My strongest abilities are in organising, work scheduling and tasks management, budgeting and budget control and people management.
Experience
Panache Facility Management Services
Sep 2017 – Present
Lagos
Head of Admin and Finance
- Planning, implementing and supervising administrative procedures and systems
- Recruitment of new employees and organizing the necessary orientation and training for them
- Performance appraisals and evaluation and provision of guidance about potential improvements in each employee’s performance
- Implement customer service standards and monitoring adherence to the standard operating procedure of the Company
- Maintaining financial oversight and making recommendations on financial issues
- Preparation and implementation of budgets
- Work scheduling and monitoring; also ensuring that projects are kept on track and within budget
- Preparation of monthly bills for customers and periodic statements of account
- Resolution of all customer complaints regarding payments and charges.