I'm a customer service representative and a telemarketer with 3 years experience.
I am detail oriented and possess excellent communication/ persuasive skills.
Experience
Jumia Nigeria
Oct 2020 – Dec 2022
Lagos
Customer Service Agent
Responded promptly to Customers enquiry.
Thorough knowledge of products, in other to push sales.
Provided feedback on the efficiency of the customer service process.
Maintained a positive, empathetic and professional attitude towards customers always.
Iroko tv
Sep 2018 – Apr 2020
Lagos
Customer Service Agent
Attended to customers queries
Delivered access to pin codes and documenting their reports.
Ensured customer satisfaction and provided professional customer support.
Provided feedback on the efficiency of the customer service process.
