osere osunbor

Intro

Lagos, Nigeria

Back office customer care analyst at 9mobile Nigeria (formerly Etisalat Nigeria)

Studied Insurance at Lagos state polytechnic

Joined October 14, 2021

Experience

9mobile Nigeria (formerly Etisalat Nigeria)

Jun 2012 – Present

Lagos, Nigeria

Back office customer care analyst

I am tasked with the daily resolution of customer complaints and providing feedback to aggrieved customers as might be required.

Etisalat Nigeria

Apr 2008 – Jun 2012

Lagos, Nigeria

CCE

As a frontline customer care representative, i was tasked with attending to customers' needs, requests, and complaints via calls.

Education

Lagos state polytechnic

Jan 2000 – Jan 2006

diploma, Insurance