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Otis Okunseri

Customer Service Representative

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About
I am an experienced graphic designer and customer support specialist. I work with confidence in both OSX and Windows OS, and am proficient in the Adobe Creative Suite. I am well organised and communicate well with both internal and external stakeholders. My ability to interpret clients' briefs and to follow brand guidelines make me a versatile candidate who can manage a variety of projects. I have also experience as a customer support specialist, helping customers through various production stages, platform usage, and the understanding of the more complex technical aspects.
Experience
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Embroidery Works Ltd
Nov 2019 – Feb 2025
Auckland, New Zealand
Customer Service Rep & Graphic Designer
Customer service, job processing, graphic design, apparel design, quality control, data entry.
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Sign On Ltd
Jun 2016 – Nov 2019
Taupo, New Zealand
Graphic Designer
Signage design, vehicle design, logo design, graphic, packaging design, quoting, buyer.
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Typeface
May 2016 – Jun 2016
Wellington, New Zealand
Graphic Designer & Digital Illustrator
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LedRUs
Aug 2015 – Jun 2016
Wellington, New Zealand
Graphic Designer
Logo design, packaging and web design, video editing.
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Match Srl (trading as Best Price Store)
Sep 2012 – Sep 2013
Osimo, Italy
Graphic Designer, Illustrator
Logo design, product design, packaging and web design, video editing, user’s guide and video tutorial creation, customer service, technical support, social media manager.
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BM Grafica
Oct 2008 – Aug 2012
Osimo, Italy
Graphic Designer Prepress Operator
Digital printing Team Leader, prepress file preparation customer service, graphic design.