I'm a new graduate in master business administration and I'm searching for developing my professional experiences .I'm a hard worker person , very accurate and dynamic.
Experience
TELEPERFORMANCE
Sep 2021 – Present
Istanbul , Turkey
customer care agent
Iqos Expert
Performed tasks :
-Answering incoming calls and respond to customer’s emails
and live chat
-Doing outbound calls when it's necessary
-Management and resolve customer complaints
-working with salesforce and Twilio fluently
-Provide product and service information to customers
-Team work on managing outbound calls
Education
Okan university
Sep 2019 – Mar 2022
Master in business administration, Business administration