Oyeronke Oyeyemi, Customer Service Representative ( REMOTE)

About

I’m a Customer Care Representative and a supervisor with over 5 years experience

Experience

Mega Chicken Restaurants

Jul 2020 – May 2023

Lagos

Supervisor (REMOTE)

Responsible for overseeing restaurant operations, including staffing, training, and customer service. Works closely with other restaurant staff to ensure smooth operations and excellent customer service.

Mega Chicken Restaurants

Nov 2019 – Oct 2020

Lagos

Sales Representative

Responsible for greeting customers, taking orders, and providing excellent customer service.

Climax Travels

Feb 2018 – Nov 2019

Lagos

Customer Service Personnel

- Provided personalized travel planning services for clients, including researching destinations, booking transportation and accommodations, and securing special deals and discounts. - Maintained up-to-date knowledge of travel trends, promotions, and travel restrictions to ensure optimal travel experiences for clients. - Communicated with clients throughout the travel process, answering questions and addressing concerns in a timely and professional manner. - Maintained a high level of customer satisfaction, resulting in a large number of repeat clients and referrals.

Education

Kwara State University

Dec 2020 – Oct 2023

Second Class Upper Division, Economics

Oyeronke Oyeyemi

Customer Service Representative ( REMOTE)

Skills

Languages