Bilingual tourism and hospitality professional with over 10 years of experience in
customer service, travel coordination, and hotel operations. Skilled in designing and
executing group travel programs, managing front desk teams, and delivering high-
quality service in fast-paced environments. Proven ability to resolve complex issues
with empathy and efficiency. Experienced in collaboration with international clients
and suppliers. Passionate about creating meaningful travel experiences and supporting
travelers with professionalism, cultural sensitivity, and attention to detail.
