Paola Katherina Mendoza Reverón, Recruiter

About

People-oriented Human Resources professional. I have two years of Human Resources experience as well as professional experience in Marketing Deployment. I believe that the identity of a company can be demonstrated through the opinion of the people who work in it, therefore, I consider Human Resources to be a key area composed of Brand Ambassadors who can motivate and positively influence their customers through Endomarketing. My main objective is to continue training and developing professionally in the Human Resources area. I am currently completing a Master of Business Administration (MBA) and a Master of HR & People Analytics, and I seek to contribute and achieve success in any future project that may arise. I define myself as a communicative, positive, and responsible person with the ability to adapt and work as a team. I am interested in projects in which I can add value and that allow me to grow professionally.

Experience

British American Tobacco

Aug 2020 – Apr 2022

Marketing Deployment Analyst

The department was under construction when I started in this position and part of the job was to identify and evaluate areas of opportunity. This position helped me gain knowledge in marketing areas such as understanding different trends, market dynamics, and consumer behavior. - Monitored marketing campaigns and developed ideas to improve their reach. - Developed reports of campaign results and KPI analysis. - Managed the customer service channel ensuring the continuous flow of information between customers, prospects, and the sales force through Whatsapp Business - Developed and communicated presentations at management and executive level.

British American Tobacco

Jul 2018 – Jan 2020

Payroll Project Support

Project planner for Hyperinflation Project by human resources department, working closely alongside the Project Manager and IT team. - Reported on progress and resources - Organized the tasks, resources to be used, and deadlines for the project - Scheduled and managed appointments and meetings establishing priorities and taking into account the availability of team members in different countries - Analyzed project data - Managed suppliers and internal teams - Implemented SAP testing - Participated in different job fairs as an ambassador

British American Tobacco

Jun 2017 – Oct 2017

Human Resources Intern

- Conducted telephone interviews - Scheduled and planned face-to-face interviews at different locations. - Assisted in the onboarding process - Created and updated job advertisements for operational vacancies on Bumeran (web portal) - Updated the vacation record of the operations area employees

Education

IMF Business School

Aug 2022 – Present

Master HR & Peolple Analytics, Human Resources

IMF Business School

Apr 2022 – Present

MBA, Business Administration

Andrés Bello Catholic University

Sep 2012 – Jul 2017

Human Resources, Human Resources

Paola Katherina Mendoza Reverón

Recruiter

Skills

Languages