Results-driven Project Manager and QA Program Lead with 18+ years of experience delivering complex IT solutions across government and private sectors. Proven ability to lead cross-functional teams (30+), manage large portfolios (80+ enterprise applications), and oversee full SDLC cycles in Agile/Scrum environments. PMP, CSM, and Security+ certified with hands-on experience implementing ITIL practices at PG&E, including ServiceNow PPM for portfolio planning, change control, and service delivery optimization. Skilled in risk management, stakeholder communication, federal compliance, and test automation strategy. Adept at aligning business goals with technical execution, ensuring quality delivery, and driving operational efficiency through structured project leadership.
Experience
REI Systems Inc
Aug 2021 – Jun 2025
Sterling VA
QA Lead / Project Manager
• Oversaw delivery of testing and quality assurance efforts across 80+ enterprise applications, leading a cross-functional team of 30+ resources to meet 100% of contract deliverables within scope and timelines.
• Managed project planning, resource allocation, milestone tracking, and risk mitigation in alignment with Agile methodologies and PMO standards.
• Spearheaded the adoption of new automation frameworks (Selenium, Redwood HQ), increasing test automation coverage by 77%, reducing testing cycle times by 33%, and enhancing release confidence.
• Established and tracked key performance indicators (KPIs) for quality, resulting in a 95% defect detection rate and consistent delivery of compliant, high-quality software releases.
• Facilitated sprint planning, backlog grooming, and release coordination in collaboration with development, automation, and DevOps teams.
• Partnered with technical leads and DevOps to manage release cycles, validate test outcomes, and provide regular status updates to senior leadership and stakeholders
• Provided regular executive updates and served as interim Technical Program Manager, engaging with senior DMDC leadership on roadmap planning, progress reporting, and strategic decision-making.
• Ensured all project activities adhered to federal security and compliance standards, contributing to successful audits and stakeholder satisfaction.
• Mentored junior PMs, QA leads, and analysts on Agile project execution, defect lifecycle management, and stakeholder reporting best practices.
