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Patience Ehimiaghe

I'm a detail-oriented, Tech-savvy, and reliable Virtual Assistant.

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About
I'm a detail-oriented, Tech-savvy, and reliable Virtual Assistant/Customer Services, a hard-working graduate of Mass Communication, with excellent multitasking, analytical, interpersonal, time management, organizational, and social media skills. I have over 8 years of working experience, in providing confidential and flexible Virtual Assistants for startups, professionals, and well-established companies, executives, and business owners across a broad range of industries. I'm self-Motivated, disciplined, and Committed to Learning to use any new tools that get Jobs done well, my biggest strength is my capability to listen to and follow up on instructions. I take it as an important point of duty that I owe to my clients, as I am an open-minded person. My ultimate goal is to ensure accuracy and meet the Deadlines with Top-notch quality. I can handle projects effectively both individually and with teams in supervisory, peer, and subordinate roles.
Experience
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CROWN FLOUR MILL LTD
Jan 2008 – Nov 2011
Enugu State, Nigeria
Customer Service Representative
1. Ensuring that customers are satisfied with products or services 2. Providing introductory information to new customers 3. Following up with clients or customers to check that they’re still satisfied with any purchases 4. Letting customers or clients know about additional products or services. 5. Determining the quickest, most effective ways to answer a client’s or customer’s questions 6. Escalating queries and concerns. 7. Troubleshooting common issues with a product or service
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Ngofine Primary and Secondary School, Aba, Abia State
Jan 2005 – Jul 2007
Aba, Abia State. Nigeria.
Administrative Assistant
1. Answering incoming phones calls, creating, updating, and greeting visitors. 2. Schedule appointments and maintain calendars. 3. Schedule and coordinate staff and other meetings. 4. Collate and distribute mail. 5. Prepare communications, such as memos, emails, invoices, reports, and other correspondence.
Education
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OSISATECH POLYTECHNIC
Jan 2009 – Jul 2013
HND, MASS COMMUNICATION