I can define myself as a proactive, responsible, dynamic, punctual, analytical, tenacious person, with a positive attitude towards teamwork, and objective capacity in terms of conflict resolution. I really enjoy learning new things, so I always set myself challenging and dynamic goals where I can share my experience and add new knowledge.
Experience
New Era
Nov 2022 – Present
Remote
Supervisor / Trainer / Sales Specialist
- Management and supervision of a group of operators (approximately 10 per shift), conflict resolution, guidance and help.
- Training and training of operators regarding the system, work methodology and treatments.
- Experience in processing hot and cold "Leads" through CRM (Sky CRM).
- Experience in customer service and optimal advice regarding health and non-tangible treatments
- Experience in terms of targeted traffic and priority of indicators (sales against rejections, average check...)
- Optimal handling / treatment of objections, and purchase motivations
- Sales made to Mexico
Absolut Latam Group
Mar 2022 – Oct 2022
Remote
Sales Specialist
- Lead processing and "hot" sales through CRM.
- Customer service and optimal advice regarding treatments and sales of various products, physical (watches, glasses...) and health.
- Experience in terms of targeted traffic and priority of indicators (sales against rejections, average check...)
- Optimal handling / treatment of objections, and purchase motivations
- Sales experience for various countries (GEOS) mainly Mexico (maximum experience), Colombia & Peru