Friendly and professional customer service specialist with experience resolving customer complaints and issues.
Strong interpersonal skills.
Work to obtain the guest and team satisfaction.
Experience
MSC Crusies
Jul 2014 – Present
italy
Guest Service Agent Senior
General hostess duties.
Accounting and Administrative duties.
Supervisor of the Desk.
Training of staff
Education
Universidad del Salvador
Apr 2008 – May 2013
Bachelor Degree in Tourisim specialized in Hotel industry