I am an Aviation Maintenance Specialist, degree holder of Aviation Electronics Technology from PhilSCA, and holder of a license from the Civil Aviation Authority of the Philippines for Electronics. My professional experience has traversed being a storekeeper, purchaser, and inventory clerk at First Aviation Academy Inc. and SIA Engineering Corporation, where I handled inventory, dealt with vendors, and calibrated equipment. I also worked in customer service at Alorica Clark, refining my communication and problem-solving abilities.
I love organization and collaboration, always ensuring that all details are covered. In my free time, I am a bookworm who enjoys writing and cooking—whether it's immersing myself in a novel, creating a narrative, or trying new recipes in the kitchen. Discovering and creating are what keep me motivated.
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Experience
First Aviation Academy Inc.
Feb 2024 – Jan 2025
Building 8303, Southwest Apron B, Argonaut Highway, Subic Bay International Airport, Subic Bay Freeport Zone, Philippines 2200
Store Keeper / Inventory Clerk
Issuing Parts and Tools.
• Doing Inventory every end of the month.
• Making sure that PME tools are calibrated.
• Creating a monthly report for withdrawn parts.
• Sending monthly report regarding the status of inventory. Asking for RFQ from the suppliers.
• Receiving deliveries of parts and tools.
• Inspects deliveries for damaged or discrepancy. Handling merchandise purchases.
• Keep the store clean.
• Replenishing supply inventories.
• Keeping records such as calibration certificates, approved PR, and delivery receipts.
SIA Engineering Corporation (Philippines)
Mar 2023 – Feb 2024
A Bonifacio Ave., Civil Aviation Complex Clark Freeport Zone
Centralized Tools Management Jr. Officer / Tool Keeper
• Outsourcing New Vendors and OEM for the tools that needs to be calibrated, repaired or for Load test
• Answering email inquiries.
• Communicating with our approved vendors to get a quotation.
• Creating Quotation Summary using Microsoft Excel.
• Monitoring the tools that was sent out for Calibration, Repair until in gets back to the Tool Store.
• Scheduling on site visit for possible vendors. Making sure that all the tools will arrive on time.
• Processing, endorsing and filing the new approved vendors.
• Giving Daily Reports regarding the status of the tools.
• Making sure that all the tools will arrive on time.
Alorica Clark
Aug 2021 – Mar 2023
Alorica Clark Business Center
Customer Experience Agent
• Addressed customer service inquiries quickly and accurately.
• Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction.
• Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.
• Processed and issued product orders and service upgrades for customers.
• Logged, tracked, and documented orders received daily.
• Performed follow-up phone calls to uncover customer
• Escalated customer concerns, store issues, and inventory requirements to supervisors.
• Built rapport with the customers through courteous and professional communications.
• Provided customer support in English.