I am a detail-oriented and highly motivated professional with four months of hands-on experience as a retail banker, now transitioning into the dynamic world of online work as a virtual assistant. My background in banking has equipped me with exceptional customer service skills, a strong understanding of financial processes, and a high level of accuracy when handling sensitive information—all of which I bring into my virtual assistant work.
I take pride in being organized, tech-savvy, and proactive—qualities that allow me to anticipate needs and exceed expectations. Whether it’s managing daily tasks, responding to client inquiries, or maintaining clear and professional communication, I approach every project with dedication and a problem-solving mindset.
Now stepping into the freelance and remote work space, I am eager to collaborate with forward-thinking entrepreneurs and small businesses looking for a dependable and resourceful virtual assistant. I’m ready to grow, contribute meaningfully, and make your workflow smoother—so you can focus on what you do best.
Experience
Access Bank Kenya
Sep 2023 – Dec 2023
Nairobi, Kenya
Retail Banker
Working as a retail banker, I helped individuals manage their personal finances by providing services like opening accounts, processing loans, and offering advice on savings and investment options. My role involved interacting with customers daily—whether it's assisting them with transactions, resolving issues, or guiding them toward financial products that suit their needs. It’s a job that requires strong communication skills, attention to detail, and a genuine desire to help people make informed financial decisions.
Education
Kenya College of Accountancy
Jan 2024 – Jun 2025
Certified Public Accountant, Accounting and Finance
Jomo Kenyatta University of Agriculture and Technology
Sep 2021 – Jun 2025
Bcs. Banking and Finance, Economics, Accounting and Finance