Pauline Wangui

Administrative Assistant

Message

Intro

Nairobi, Kenya

Accounts Assistant & Virtual Support at Bike World Spares

Studied Digital Customer Service at Generation Kenya Program

Studied Finance at Jomo Kenyatta University of Agriculture and Technology

Joined April 24, 2025

Skills

Languages

English

Fluent

About

I'm Pauline Faith Wangui, a versatile Administrative Professional and Virtual Assistant with a background in administrative support, customer service, and finance. I thrive in dynamic environments where organization, clear communication, and attention to detail are key to keeping teams efficient and projects on track. With hands-on experience in office coordination, scheduling, document preparation, and basic bookkeeping, I bring both structure and adaptability to every role. I'm proficient in tools like Microsoft Office, Google Workspace, and Canva, and I enjoy working independently or collaboratively to meet goals and deliver quality results. I'm especially drawn to opportunities where I can support busy teams by making their day-to-day operations smoother and more manageable.

Experience

Bike World Spares

Jun 2023 – Present

Nairobi, Kenya (Hybrid)

Accounts Assistant & Virtual Support

Issued invoices, monitored payments, and performed aging analysis for better cash flow tracking Provided virtual administrative support including document management, email sorting, and calendar coordination Collaborated with the finance team to produce monthly reports and resolve discrepancies Maintained organized digital files and streamlined communication with clients

Sitima Packaging Ltd

Apr 2022 – Apr 2023

Nairobi, Kenya

Accounts Assistant

Managed petty cash, processed payments, and maintained accurate transaction records Handled document filing, invoice preparation, and expense report tracking Supported the administrative team with office organization and data entry Conducted timely bank reconciliations to ensure accuracy of financial records

Tet Otomotif Parts Industries Ltd

Aug 2020 – Mar 2022

Nairobi, Kenya

Cashier & Customer Service Representative

Delivered efficient customer service by resolving order and payment issues Maintained daily transaction logs and prepared cash reports Coordinated with the accounts team to verify and update customer accounts

Education

Generation Kenya Program

Oct 2021 – Dec 2021

Certificate in Digital Customer Service, Digital Customer Service

Jomo Kenyatta University of Agriculture and Technology

May 2015 – Nov 2018

Bachelors of Commerce, Finance