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Paulo Kottke

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São Paulo, Brazil
Joined April 4, 2022

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I'm a customer service representative with nearly two years of experience.
Experience
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Pony Creative
Feb 2021 – Oct 2022
Customer Service Representative
Managed incoming customer inquiries and provided guidance wherever applicable while ensuring customer satisfaction along the way. There, I helped shape the Startup's live chat environment through sheer discipline and determination to deliver the best service I possibly could alongside other team members.