Pedro Mar Mitra, 4 years experienced in Affiliate Sales Marketing , Product Research, Cold Email , Chat and Lead Generation .

About

I have experience in Affiliate Sales Marketing, Product Research, Cold Emailing, Chat and Email Support, Social Media Marketing, Lead Generation, Data Entry, Technical Support, and Customer Service. I am detail-oriented and possess strong organizational skills, allowing me to carry out tasks with minimal supervision. Additionally, I am very adaptive to changes and new trends, and willing to learn whatever there is that I don't know yet if you give me the right chance to prove my worth.

Experience

WRnE GROUP OF COMPANIES

May 2022 – Present

Sta. Mesa, Manila, Philippines

OPERATIONS MANAGER

• Managing the affiliate marketing team, by developing and implementing affiliate marketing strategies and tools to achieve revenue and growth targets. Offering guidance, training, and support to ensure the team achieves its performance objectives. • Do market research about industry trends, analyzing sales data and market changes to identify new opportunities . • Formulating and researching new strategy on email and marketing tools that leads to improving sales performance. • Lead Generation on social media platforms like FB, Twitter, IG, and other international sites.

LIBRA CONTACT SOLUTIONS ( WRnE )

Jan 2019 – Apr 2022

West Avenue, Quezon City, Philippines

OPERATIONS MANAGER / OFFICER IN CHARGE

• Creating sales reports and setting goals for every team. • Coaching and mentoring team leaders. • Implement hourly monitoring of sales activities on every team and office. • Maintain and ensure each office's current health and safety policies and regulations.

TRANSCOM WORLWIDE PHILS.

Nov 2013 – Jun 2018

167 EDSA, Mandaluyong City Philippines

TECHNICAL SUPPORT REPRESENTATIVES

• Make history in COMCAST account for getting 10 services in just 1 client. • Resolving a technical issue such as phones, tablets, modems, internet, password, emails, networks, and cables. • Responsible for managing various customer issues related to billing and collections, client inquiries, product support, and inbound sales.

STUPRA

Nov 2008 – Jan 2013

Mandaluyong City, Philippines

EMAIL AND CHAT SUPPORT

• Handling customer queries on Web Chat, E-mails, and social media platforms. • Lead Generation on any social media platform and international dating site. • Offering membership or subscription thru chat and email.

NATIONAL POWER CORPORATION

Jan 1991 – Jun 2001

Baguio City, Philippines

JUNIOR ENGINEER

• Conducting research, gathering data, performing calculations, and contributing to the design and development process. • Collaborating with the engineering and marketing department on product feasibility. • Assist in testing and troubleshooting engineering projects.

SEKAI ELECTRIC MANUFACTURING CORP.

Oct 1994 – Oct 1995

Pasig City , Philippines

RESEARCH AND DEVELOPMENT ENGINEER

• Conduct in-depth research to understand current technologies, market trends, and the latest developments. • Develop new products, and redesign existing products according to industry standards. • Testing prototype products for functionality, ease of use, and longevity. • Resolving product issues complaints by customers. • Overseeing the production process. • Designing using Autocadd

YAKULT PHILS. INC.

Mar 1993 – Jun 1993

Laguna, Philippines

CADET ENGINEER / SHIPPING

• Designs and implements systems and equipment procedures used in manufacturing facilities. • Testing and monitoring equipment, updating current system processes, and conducting risk assessments. • Monitoring shipping delivery.

Education

CIM TECHNOLOGIES

Jan 1995 – Mar 1995

Advanced Computer Aided Design & Drafting Course, AUTOCAD

CRESCENT TECHNOLOGICAL INSTITUTE

Aug 1994 – Oct 1994

Autocadd Release 12 for the Professional, AUTOCAD

Eulogio Amang Rodriguez Inst. of Science and Technology

Jun 1987 – Mar 1992

Bachelor of Science in Engineering, Mechanical Engineering

Pedro Mar Mitra

4 years experienced in Affiliate Sales Marketing , Product Research, Cold Email , Chat and Lead Generation .

Skills

Languages