Pei Hsuan Chiang, Multilingual Administrative & Marketing Coordinator

About

I’m a trilingual professional with international experience in administrative support, content marketing, and digital tools like WordPress and SEO. I enjoy organizing information, creating audience-focused content, and supporting cross-cultural teams. I’m especially drawn to remote roles where I can combine creativity, structure, and communication to help businesses grow.

Experience

KP Consult Ltd.

May 2024 – Apr 2025

Toronto, Canada

Administrative & Marketing Coordinator

．Assisted the supervisor in coordinating communication with business partners, including scheduling meetings and follow-ups. ．Assisted in preparing official documents and reviewing visa application materials, ensuring accuracy and compliance. ．Provided consultation support and organized client intake files with attention to detail. ．Manage and grow the company’s social media presence (Xiaohongshu), increasing engagement and brand visibility through strategic content planning and community management.

Younglinker Co.

May 2023 – Mar 2024

Remote

Platform Marketing Manager & BD

．Planned and executed digital campaigns across Facebook, Instagram, and YouTube. ．Used WordPress to publish and optimize multilingual web content with basic SEO strategies, enhancing user experience and search visibility across international markets. ．Promoted Microsoft-partnered online courses with SEO-driven copywriting. ．Collaborated cross-functionally between marketing and development teams.

RISMIT Information Technology Co., Ltd.

Dec 2021 – Sep 2022

Taipei, Taiwan

Project & Administrative Coordinator

．Created and organized project documentation (diagrams, client briefs) using Figma and draw.io. ．Scheduled internal/external meetings and tracked project timelines for software development projects. ．Conducted market and cost analysis to support project planning and internal decision-making. ．Oversaw product testing workflows, ensuring timely and quality delivery.

BRANCHES & KNOTS

Jul 2020 – Nov 2020

Vancouver, Canada

Retail Operations Assistant

．Supported internal team operations by managing product listings, inventory updates, and order tracking on the Shopify platform. ．Communicated with external vendors and suppliers to coordinate product restocks, resolve quality issues, and ensure timely delivery. ．Assisted in organizing in-store displays and maintaining product quality standards, contributing to an efficient retail environment. ．Collaborated with the marketing team on social media content and promotional activities to boost product visibility. ．Provided multilingual customer service and product information in English, Mandarin, and Japanese.

Sinyi Realty Inc.

Jul 2017 – Jul 2019

Tokyo, Japan

Sales & Client Relations Specialist

．Delivered bilingual (JP/EN/CH) support to luxury property clients in central Tokyo. ．Translated property documents and facilitated cross-cultural real estate transactions. ．Conducted marketing analysis and provided actionable recommendations to expand target market reach. ．Awarded Excellent Service for four consecutive seasons, recognized for consistently exceptional customer service via telephone evaluations.

Education

Cornerstone International College of Canada

Sep 2019 – Dec 2020

Diploma, Digital Marketing

Soochow University

Sep 2011 – Jun 2015

Bachelor, Japanese Language and Culture

Pei Hsuan Chiang

Multilingual Administrative & Marketing Coordinator

Skills

Languages