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Pelson Eule

Customer Support Representative/Email & Chat Support/Affiliate Agent

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Intro
Pagbilao, Quezon, Philippines
Studied Tourism Management at Batangas State University
Studied Accountancy and Business Management at Maryhill College Lucena City
Studied at Pagbilao National Highschool
Studied at Pagbilao East Elementary School
Outsourcing/Offshoring
Joined September 25, 2022

Skills

Languages

English
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Fluent
Tagalog
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Native or Bilingual
About
Formerly employed as an Affiliate Agent for the Crewdle Company, it was my job to solicit and get new members for the company's website using various means of persuasion and cajolement. Also, I was formerly employed as a customer service representative (non-voice) at New Media Services - Philippines for about a year and eight months. My prominent responsibility was to help clients and respond to problems and enquiries via live chat and email support. However, the program or platform I utilized was Loop Im 2020, moderating v2, and chat message central, which are the company's offered platforms to use as a customer support representative. The industry of New Media Services provides tailored and outsourced business support services to enhance services and core operations.
Experience
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New Media Services
Apr 2021 – Dec 2022
(Remote)
Chat Support Representative
My prominent responsibility was to help clients and respond to problems and enquiries via live chat and email support. However, the program or platform I utilized was Loop Im 2020, moderating v2, and chat message central, which are the company's offered platforms to use as a customer support representative.
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Crewdle
Dec 2021 – May 2022
Canada (Remote)
Affiliate Agent
My job is to solicit and get new members for the company's website using various means of persuasion and cajolement.
Education
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Batangas State University
Aug 2021 – Present
Bachelor`s Degree, Tourism Management
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Maryhill College Lucena City
Jun 2019 – May 2021
Senior Highschool, Accountancy and Business Management
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Pagbilao National Highschool
Jun 2015 – Apr 2019
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Pagbilao East Elementary School
Jun 2009 – Mar 2015