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Nikhila Sharma Perali
Service Desk Non Technical - Team Lead
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Overview
Intro
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Bengaluru, India
Team Lead at
Cognizant Technology Solutions
school
Studied Actuarial Science at
Amity University
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Joined May 16, 2021
Skills
ITIL
Google Sheets
Google Docs
Microsoft Excel
Microsoft PowerPoint
Languages
English
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Advanced
About
Attention to detail, constructive feedback, customer satisfaction, SLA management, stakeholders management, people management, strong process knowledge are my strong attributes.
Experience
Cognizant Technology Solutions
Apr 2015 – Present
Bangalore
Team Lead
Education
Amity University
Jul 2012 – Jul 2014
Master of Science
,
Actuarial Science