I am passionate, a fast learner good team player and result oriented.
I also want to strengthen my knowledge in matters concerning the cloud and how they can hasten business processes.
Experience
Elige Communications Limited
Oct 2021 – Sep 2022
Nairobi, Kenya
System Engineer
1. Worked with GlobalSign as a Regional Partner in East and Central Africa to provide
PKI driven security solutions to customers, including:
•
Managed PKI
•
Secure Email (S/MIME)
•
Authentication and Access Control
•
Digital Signing
•
Certificate Lifecycle Management, Discovery and Provisioning
2. Handled implementation of MFA to secure access to key organization
resources/applications using external Identity Providers
Monitiring , reporting and solving server systems performance issues.
• Troubleshooting VoIP/SIP connectivity issues.
• Ensuring our internal network is safe by configuring appropriate policies and mitigation
strategies on the firewalls.
• Attending to any technical issues in our physical data centre rack infrastructure in case
of failure.
• Attending to customer queries and requests by properly ticketing and following up on
our CRM platform.
• IAM and Device provisioning.
• IP plan management
• Hardware and software maintenance
Jomo Kenyatta University of Agriculture and Technology
Jan 2021 – Oct 2021
Nairobi, Kenya
Network Technician
1. Participated in a Major WiFi Network Expansion Project in JKUAT. ( Installation,
Configuration, Adoption and Monitoring Ubiquity AP's and Switches )
2. Resolving and reporting on day to day end-point connectivity issues within the campus
network.
3. Software and Hardware Maintenance.
