Philip Mall Tamera, Brand Manager

About

I have over 14 years of experience in operations and people management, specializing in optimizing processes, leading high-performing teams, and driving strategic success. I started my leadership journey in 2010 as a Team Leader in Bacolod City, where I honed my skills in performance management, risk mitigation, and client relations. In 2014, I transitioned to an Operations Manager role at CW Cube, where I played a key role in streamlining workflows, managing diverse portfolios, and ensuring seamless coordination across teams. My ability to analyze key performance indicators and implement improvements contributed significantly to the company's operational efficiency. Currently, I serve as the Operations Manager at Opulence BPO Services, where I continue to focus on optimizing operational performance, managing resources effectively, and driving strategic initiatives. My expertise lies in leadership, process improvement, and fostering a results-driven work culture. With a strong background in cross-functional team management and client relations, I am committed to delivering excellence and contributing to the continued success of any organization I work with.

Experience

Opulence BPO Services

Mar 2020 – Mar 2025

Bacolod City

Operations Manager

Dedicated and results-oriented Operations Manager. Proven track record of optimizing operational performance, implementing streamlined processes, and contributing to strategic goals. Adept at leading cross-functional teams, managing resources, and mitigating risks to ensure the success of diverse portfolios.

CW Cube

Jan 2014 – Jan 2020

Bacolod City

Operations Manager

Results-oriented and highly skilled Operations Manager specializing in Management with a proven track record of optimizing operational efficiency and contributing to strategic organizational success. Adept at leading cross- functional teams, streamlining processes, and ensuring seamless coordination within diverse portfolios. Possess strong analytical, leadership, and communication skills.

NF Data Services

Dec 2010 – Jan 2014

Bacolod City

Team Leader

A highly accomplished Team Leader, I bring a proven track record of optimizing operational efficiency and driving strategic success. Possessing a strong background in overseeing diverse portfolios, I excel in streamlining processes, leading cross-functional teams, and ensuring seamless coordination. My commitment to excellence is reflected in my ability to analyze key performance indicators, implement improvements, and contribute to overall growth. I am adept at mitigating risks, managing budgets, and fostering positive client relationships. With a collaborative leadership style, exceptional analytical skills, and proficiency in management tools, I am poised to make a significant impact on your organization's success.

Education

Riverside College

Jun 2006 – Mar 2009

Bachelor of Science in Nursing, Nursing

Philip Mall Tamera

Brand Manager

Skills

Languages