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Pinky Cabanero

Office Administrator

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Intro
Doha, Qatar
Administrative Officer at Luxury Code Interiors
Joined July 26, 2025

Skills

Languages

English
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About
With over a decade of extensive experience in administrative operations, human resources, and customer service, I have built a strong track record of supporting business functions in both office-based and remote environments. Throughout my career, I have held key roles in Office Administration, HR Clerical Support, Customer Service Supervision, and Executive-level Assistance. Highly organized, proactive and detail-oriented with proven success in document management, recruitment, policy implementation, and project handovers. I thrive in a multicultural workplace and continuously aim to contribute to operational success.
Experience
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Luxury Code Interiors
Feb 2021 – Present
Qatar
Administrative Officer
• Focal point queries related to the daily routine operations • Coordinate the content drafting of company policy, purchase order local/international, quotations & contract. • Data entry, implementation of digital and physical filing systems for company documents. • Coordinating projects progress between the top-level management, all departments, clients, and suppliers. • Human Resource clerical duties that are related to recruitment, health insurance, employee information, and documentation. • Responsible for preparing projects handover for the client.
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RCS Qatar
Feb 2018 – Dec 2020
Qatar
Office Administrator -Hybrid
• Document drafting, processing approval to the management & implements company policies. • Recruit, screen, interview local- overseas applicants as per the company and client’s requirement. • Coordinate/update with the PRO, the employees’ work contract, work residence visas and health insurance. • Conduct orientation about the company and client’s policy for the newly hired employees. • Review and coordinate with other departments for credit control, workforce availability, payroll, and invoices. • Executive Personal Assistance and Administrative support to the Managing Director.
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Grandmart Qatar
May 2015 – Jan 2018
Qatar
Customer Service Lead
• Handles inquiries/complaints from customers/retail tenants and provide alternative solutions or suggestions. (phone calls, email, and face to face) • Supervise the handling and verifying of customer’s accounts, receipts & refunds by the CSR staff. • Coordinate with the head office branch and other departments for the daily/monthly sales report. • Coordinate with the operation manager and department supervisors for sales strategies, weekly promos, inventories, and staff duty timings. • Coordinate with the operation manager and purchasing team in implementing measures to avoid stock damages.
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Southtrans Services R.A. Hao Group
Mar 2013 – May 2015
Philippines
Transportation Teller & Opertarion Assistant
• Working with the manager for the daily operations and administrative flow. • Process the documents of releasing and returning units of all rented vehicles. • Receiving car rental payment, shortages settlement, answering calls & emails for any inquiries/complaints • Tracking the vehicle maintenance needs by coordinating with the OM and chief mechanics.
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Visual Mix-Booksale Inc.
Jul 2010 – Oct 2012
Philippines
Sales Trainee
• Monitor the daily sales operations and coordinate with the accounting department. • Preparation of daily/monthly sales report, sales inventories and merchandising of stocks. • Weekly travel travel to other branches for sales & inventory task. • Keep track of the products returned by customers and encode them to the system. • Handling the complaints of customers and providing alternative solutions or suggestions. Operations Supervisor
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Oropeza Medical
May 2009 – Jun 2010
Philippines
Operations Supervisor
• Provide administrative support, oversee the daily operations as well the inventory of the items and medical equipment’s • Ensure doctors’ appointments are coordinated with the receptionist team, patients and medical personnel • Responsible for the weekly & monthly operation status report to the head office.
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Midas Car Display-Korean Own Company
Feb 2006 – Apr 2009
Philippines
Office Administrator
• Creating reports, memos, and distribute to the concern departments. • Arrange and schedule travel plans for the top management. • Human Resource clerical duties related to payroll, employee information and documentation. • Preparation of documents for vehicle repairs, rental car, brand new or second-hand car purchased by a client. • Processing of documents to government offices for company permits.